Order Processing
We aim to process all orders within 1–3 business days.
Please be aware that certain factors may affect processing times, such as incomplete payment, insufficient address information, or high seasonal demand.
In such cases, we will contact customers via email before proceeding to ensure successful delivery.

Shipping Times
• United States: 7–15 business days (Standard Shipping)

Additional Information
Shipping times are approximate and may vary depending on location, customs inspections, and factors outside our control.
Customers will receive a tracking number once their order is shipped.

Taxes and Duties
Placing an order with us does not include any customs duties or import taxes your country may charge.
These fees are the customer's responsibility. For more information, please contact your local customs office.

Important:
Power flexs cannot be held responsible for delays caused by customs clearance in the destination country.
The release of your package depends solely on customs authorities, and we cannot influence their processing time.

Order Cancellation
If you wish to cancel an order after payment, please contact us as soon as possible.
We will do our best to assist; however, cancellation is not guaranteed due to rapid processing and fulfillment.

If the order has already been processed or shipped, we are unable to cancel it.
You may proceed with a product return once the item is delivered.